Can Universal Knowledge be integrated with a website or CRM / ITSM system? - KPS

Can Universal Knowledge be integrated with a website or CRM / ITSM system?

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Absolutely. Universal Knowledge is built from the ground up with restful APIs. This means that every function within the tool can be exposed through a different interface or application.

A set of documented use cases and code examples are provided to make the process of integrating the knowledge base data and functionality into another tool as simple as possible.

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No matter where you are in the world we are always excited to talk with our customers, potential clients and members of the knowledge management, contact centre, service desk and web self-service community.

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