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The KPS knowledge management news blogs offer guidance, tips and perspectives

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KPS Universal Knowledge listed on Azure Marketplace

The KPS Knowledge Management System is now listed on the Microsoft Azure Marketplace. Please click on the link below to view the Overview page. https://azuremarketplace.microsoft.com/en-gb/marketplace/apps/knowledgepoweredsolutionsltd1664361033155.kps_saas_km?tab=Overview

KPS News Blogs

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KPS gains ISO27001 : 2013 Certification

ISO 27001 is recognised worldwide as the standard for information security management. Knowledge Powered Solutions has shown that we have reached the high standards set by the International Organisation for Standardisation (ISO) through our achievement of the ISO 27001 certification. To gain the ISO 27001 award, Knowledge Powered Solutions proved that we could not only […]

KPS News Blogs

Knowledge Management Expertise at the SITs Show 2013

I’m just back from the SIT 13 show in London and what an event this year! It was great to meet most of our partners who are in the IT help desk a...

Ni14 Reducing Avoidable Contacts in Contact Centres

How can call centres reduce avoidable contacts? With an increasing in a world in which self service is becoming even more common, even at the superma...